Shipping Policy

At The Furniture & Mattress Warehouse, we’re committed to delivering your order safely and on time. On this page, you'll find an overview of our shipping process so you know what to expect when ordering with us.

We offer free shipping.

📦 Order Processing

  • All orders are typically processed within 1–3 business days.

  • You’ll receive an order confirmation via email once your order is placed.

🚚 Delivery Timeframe

  • Our delivery timeframe is between 7–20 calendar days from the shipment date.

  • Delivery times may vary depending on your location, item availability, and carrier schedules.

🚛 Delivery Methods

  • Larger items such as furniture and mattresses are delivered via freight or white-glove services when available.

  • Smaller items may be shipped via standard carriers.

  • Some orders may ship in multiple packages depending on item size and location.

📍 Tracking Information

  • Once your order ships, we’ll email you a tracking number so you can follow your delivery.

  • Please allow up to 48 hours for tracking information to update.

🛠 Delivery & Inspection

  • For large deliveries, please inspect all items at the time of delivery.

  • If there is visible damage, make a note with the delivery driver and contact us within 48 hours with photos.

❗ Possible Delays

While we strive to deliver within our 7–20 day window, unexpected delays (such as extreme weather or supply chain issues) can occasionally occur. If this happens, we’ll keep you updated.

📞 Contact Us

If you have any questions about your order or shipping status, feel free to reach out:

We appreciate your business and look forward to helping you furnish your home with quality and care!